In Case of Dispute With Your Attorney

If you are unable to come to an agreement with your Colorado attorney or have a complaint about a Colorado attorney:

Colorado Supreme Court Office of Attorney Regulation

Call (303) 893-8121 to have your written complaints against a Colorado lawyer considered and investigated. Also call to see if an attorney has been disciplined in the state of Colorado.

 

Denver Bar Association Legal Fee Arbitration Committee

The committee seeks to identify and resolve through arbitration disputes between attorneys and their clients concerning legal fees.

To receive information on how to submit a dispute, please call (303) 860-1115 x807 or read the the information below.

Settling Disputes Over Lawyers Fees

The following are questions and answers about the process. Who Runs The Program? - The Legal Fee Arbitration Committee is made up of about 100 members appointed by both the Denver Bar and Colorado Bar Association Presidents. Is The Committee Made Up Only Of Lawyers? - No. Non-lawyers sit on most of the panels that hear the disputes and render decisions. Is The Program Voluntary Or Compulsory? - It's voluntary – and both sides must agree to participate before any arbitration takes place.

Step 1: Reporting the Dispute

Either the lawyer or the client should send a letter to the Legal Fee Arbitration Committee, 1900 Grant Street, 9th Floor, Denver, CO 80203-4336. The following information should be contained in the letter:

a. that there is a fee dispute
b. request for its submission to fee arbitration
c. full names addresses and telephone numbers of both parties
d. amount of the dispute; please note only fee disputes over $100 are considered

Do Not Send Any Documentation at the Time of the Initial Letter.

Step 2: The Cooling Off Period

The Bar Association office will notify both parties that the request for arbitration has been received. It also notifies them that the arbitration process will be delayed for 30 days to give them another opportunity to settle the dispute themselves. Many disputes are settled during this "Cooling Off" period.

Step 3: Agreement to Arbitrate

Both parties will receive two forms to complete:

a. Background Information Form asking each party to describe his/her position in the dispute.

b. Arbitration Contract for signature. This indicates an acceptance of arbitration and will accept the decision as binding. Only when the agreements are signed by both parties and returned to the bar office will the Chairperson of the Colorado Bar Association Legal Fee Arbitration Committee appoint a Hearing Officer. This process takes about 7 – 10 days.

Step 4: Hearing Officer

The Hearing Officer arranges a place, date, and time for the hearing. At the hearing, the client and lawyer may testify and may provide witnesses and documents or records. The Hearing Officer has 90 days to report Findings to the Committee for a final review & vote.

Step 5: Findings

As soon as possible after the hearing, the findings and recommendations are sent to the full Committee for review. The Committee will then issue a Final Written Determination, saying whether the fee should be paid or whether it is disapproved (and if disapproved, whether entirely or partially). The Committee has no authority to order an attorney's fee increased.

Copies of the written decision are sent to the parties. All matters related to the dispute are kept confidential by the panel, the Committee and the staff at the Colorado Bar Associations. 

CBA Grievance Mediation Process

Supreme Court grievance cases which are appropriate for mediation are referred to the Colorado Bar Association for resolution.